Frequently asked questions

Who is therapy for?
Therapy is helpful for anyone who is feeling in difficulty or is finding that their life is impacted by issues they cannot resolve. A trained therapist can help you or your child to understand what is happening and to find a way forward.

What's a referral form?
It's just a list of questions about you to help us to understand what's happening for you and your child at the moment.

How do I know if this kind of therapy is right for my child?
As psychotherapists, we are experienced in how to think with different people about what kind of help is right for them. We may decide upon next steps that involve meeting together with you and your child, or, we may decide to meet with either of you separately. In any case, creating an appropriate plan is work undertaken in partnership with you. Sometimes, a single consultation - with a professional formulation and recommendation - may be enough of an intervention, without further sessions at this time.

How much is it?
You can find our list of services here, and a description of fees here. A first conversation, to find out if this kind of help is suitable, is free. Future fees are then decided between you and the therapist. There is a reality to the emotional and financial cost of entering into therapy, and we would seek to think about this with you.

What happens after I write to you?
We look at every message we receive and think carefully about them. We aim to reply to messages within one week. Sometimes it's shorter than this, and sometimes a little longer. Often, we will suggest booking a meeting to think together about best next steps for you or your child. Sometimes, we might ask you to complete a referral form to help us with this plan.

What if my child is in crisis and I don't feel I can wait?
Our practice is not a crisis service and if you feel worried about your child remaining safe, it's important that you speak with someone. If it's an emergency, you should go to any A&E department at any time day or night and ask. If you or they can't get there, you should call 999. If it's not an emergency, you can call 111 at any time day or night, and use Option 2 for mental health support. If your child is under 19, you can also call Childline on 08001111 or visit www.childline.org. Anyone of any age can also call the Samaritans Helpline on 116123 or visit www.samaritans.org.